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presented by VETTA COMMUNICATION (PTY) LTD Tel: 086 111 VETTA (83882) Email: info@vetta.co.za

COURSE OBJECTIVES:

How do improved facilitation skills assist an organization's productivity levels? The ability to facilitate groups either in meetings or training sessions within the organization has become a critical business skill. The workshop has been designed to assist you with effective facilitation techniques and how to learn about people during the process.

COURSE CONTENT:

1. Introducing the role

  • Understand exactly what facilitation is and when it is appropriate to employ facilitation
  • Learn about what is a facilitator
  • Traits of an excellent facilitator
  • Are you facilitator material?
  • Functions and styles of facilitation

2. Facilitation skills

  • Facilitation techniques and how to use them
  • Awareness
  • Brainstorming
  • Nominal group
  • Affinity diagram
  • Fishbowl
  • Undiscussables
  • Multiple perspectives
  • The hanger
  • Time management in stores

3. The People in the Process

  • Facilitation and people
  • Group dynamics
  • Personality types
  • Dealing with conflict

4. Life Skills of Facilitation

  • Bad habits
  • Attitude
  • Getting personally involved with your audience

COURSE DETAILS:

Duration: 1 day. Cost: R 1650 per person excluding VAT. Price includes lunch, refreshments, training manual, tuition, e-certificate and personalised feedback.
This workshop can also be presented at your premises.