presented by VETTA COMMUNICATION (PTY) LTD Tel: 086 111 VETTA (83882) Email: info@vetta.co.za
COURSE OBJECTIVES:
Valuable time is spent in meetings and preparing minutes. Minute takers struggle with tenses, grammar, flow of text, interpretation and paraphrasing. This workshop ensures that participants understand how to take effective minutes speedily and how to focus on objections, decisions made and a course of action to be taken.
COURSE CONTENT:
Introducing the subject
Why are correct minutes important and binding?
The role of the minute taker
Types of minutes
Minute taking techniques
Procedures leading up a meeting
Compiling a notice of meeting and the rules that govern this notice
- What to write and what to say - Notice of meeting time frames
Compiling an agenda - The agenda is an invitation – entice people to attend the meeting
- Formatting and importance of a correct agenda - Agenda and time frames
Minute taking
- Methods and simple tips of taking minutes
- Accuracy
- Styles in speedwriting
- Effective listening skills
- Focus on objections and decisions
- Differentiate between important and not important information
- Time frames in preparing minutes
- Addressing minutes
- Drafting of minutes / email / hard copy signing and filing
- Tenses, grammar
- Distribution - Preparing a course of action list
COURSE DETAILS:
Duration: 1 day. Cost: R 1650 per person excluding VAT. Price includes lunch, refreshments, training manual, tuition, e-certificate and personalised feedback. This workshop can also be presented at your premises.