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presented by VETTA COMMUNICATION (PTY) LTD Tel: 086 111 VETTA (83882) Email: info@vetta.co.za

COURSE OBJECTIVES:

This self growth and development workshop is designed to empower participants to build their self confidence and understand the difference between assertive and/or aggressive behaviour - To improve communication and strengthen interpersonal relationships with colleagues and customers in an assertive and non threatening manner.

COURSE CONTENT:

The Five Tasks of Strategic Management

Challenges to Implementing Strategy

  • Types
  • What do we need to guide the business?
  • Strategic enterprise management

Guiding your Company

  • What guides your company?

Strategic Measurement Systems

  • Common types
  • Setting metrics
  • Characteristics of metrics
  • Visibility

Strategic Instrumentation

Setting Strategic Objectives

Introducing the Balanced Scorecard

  • Traditional vs. balanced scorecard approaches
  • The balanced scorecard value chain
  • Perspectives
  • Cause and effect relationships
  • Balanced scorecard basics
  • Strategic enterprise management
  • Strategic themes
  • The cascade

Communication and the Strategic Team

COURSE DETAILS:

Duration: 1 day. Cost: R 1650 per person excluding VAT. Price includes lunch, refreshments, training manual, tuition, e-certificate and personalised feedback.
This workshop can also be presented at your premises.