presented by VETTA COMMUNICATION (PTY) LTD Tel: 086 111 VETTA (83882) Email: info@vetta.co.za
COURSE OBJECTIVES:
Practical stress and anger management training will assist all employees in understanding and managing stress both within the workplace and home. This workshop is designed to prepare participants on how to understand stress in the workplace. It provides a strong foundation in stress and anger management and how to implement such a management programme within the work place.
COURSE CONTENT:
Stress and Anger in the Workplace?
What is stress?
Impact on the organization
Measuring absence and turnover
The difference between stress and aggression
Organizational Influence on Stress
Organizational factors
Stress, Anger and the Individual
Stress and personality types
Coping with stress and aggression
The General Adaptive Syndrome
What is the General Adaptive Syndrome?
Physical symptoms
Behavioural symptoms
Eustress
Cause and effect of anger
Managing Stress and Anger in the Workplace?
Role of management
Role of the individual
Accepting the facts
Support programmes
Personal coping strategies
Anger Management?
Route of the problem
Course of action
COURSE DETAILS:
Duration: 1 day. Cost: R 1650 per person excluding VAT. Price includes lunch, refreshments, training manual, tuition, e-certificate and personalised feedback. This workshop can also be presented at your premises.
