The Supervisor
Supervisors directly oversee employees. The supervisor’s expanding role and cross point position needs to meet management’s demands on one end; team, colleagues, customers and unions on the other. This practical workshop focuses on the necessity to empower teams through delegation and to communicate effectively through motivation, problem solving and conflict management skills. Successful teams reflect successful leaders.

2 days

R 3,378

Administration Support
Today’s organisations have to meet ever-increasing demands and expectations. In order to do this, businesses have to ensure that their administrative support team is professional, flexible, proactive and confident in its role. This practical workshop aims to motivate participants to understand the impact of their work, understand the bigger picture and make a positive difference to both internal and external customers.

1 day

R1 890

Stock Control
Stock controllers represent the pivot point of the business and control the organization’s largest asset. Pilferage, loss, damage, incorrect paper trails and incorrect stock counts represent huge financial losses. This practical workshop endorses the need for stock and job accountability for accurate stock movement, stock takes and documentation.

1 day

R1 890

Project Management
The ability to plan, resource, implement, measure and close a project is a critical business skill. This workshop provides a comprehensive process based model for project management and outlines the key tools and techniques required to deliver excellent projects on time, within budget and with the required results.

1 day

R1 890

The Supervisor
Supervisors directly oversee employees. The supervisor’s expanding role and cross point position needs to meet management’s demands on one end; team, colleagues, customers and unions on the other. This practical workshop focuses on the necessity to empower teams through delegation and to communicate effectively through motivation, problem solving and conflict management skills. Successful teams reflect successful leaders.

2 days

R 3,378

Customer Service
Customer service is an integral part of every business. It happens in many different formats from in-person to over the telephone to via the internet. Regardless of how the customer service is delivered, soft skills are needed. Customer service soft skills are relationship-building skills. This practical workshop highlights the importance of working through company standards and meeting customer perspectives, perceptions and expectations.

1 day

R1 890

Administration Support
Today’s organisations have to meet ever-increasing demands and expectations. In order to do this, businesses have to ensure that their administrative support team is professional, flexible, proactive and confident in its role. This practical workshop aims to motivate participants to understand the impact of their work, understand the bigger picture and make a positive difference to both internal and external customers.

1 day

R1 890

Stock Control
Stock controllers represent the pivot point of the business and control the organization’s largest asset. Pilferage, loss, damage, incorrect paper trails and incorrect stock counts represent huge financial losses. This practical workshop endorses the need for stock and job accountability for accurate stock movement, stock takes and documentation.

1 day

R1 890

Leadership Skills for Team Leaders
This leadership for team leaders workshop is designed to provide a strong foundation in understanding the principles and skills of good leadership; how to apply influencing techniques and how to communicate effectively when delegating tasks. Completion of this training will provide participants with skills on building relationships together with effective strategies on ‘getting the job done’ through others.

1 day

R1 890