VETTA Communication (Pty) Ltd
Terms and Conditions
regarding Bookings, Payments and Cancellations
- Payment is due upon receipt of VETTA's invoice. The invoice serves as confirmation of your booking. No statements are generated.
- Payment can be made via EFT or direct deposit prior to the workshop date. VETTA Communication Pty Ltd, Standard Bank, Tyger Manor Branch, Branch no 050410, Account no 070627398.
- The invoice number must be used as the reference number on your EFT or deposit transaction. Fax proof of payment to 086 650 6520.
- No payments are accepted at the workshop.
- Invoices not settled prior to the workshop date are deemed overdue and interest is calculated at a rate of 2.5% per month.
- E-certificates are emailed to the Manager upon attendance of participant providing payment has been received.
- Cancellations need to be done at least 3 working days prior to the workshop date in writing to Ornella Bourgeois ornella@vetta.co.za or faxed to 086 650 6520. If you do not receive a receipt email from ornella@vetta.co.za it means that we have not received your cancellation notice.
For cancellations received less than 3 working days prior to the workshop, the participant and their company is liable for a 20% (of the invoiced amount) cancellation admin levy.
For no cancellation received or a no show on the day of the workshop 50% of the invoiced amount is due for cancellation levies.
- Substitute participants are welcome.
- All legal costs relating to the recovery of outstanding monies will be levied to your account.
- It is the responsibility of your company / authorised representative(s) to ensure that purchase orders and vendor forms are submitted well in advance upon booking to VETTA Communication. Should this incur payment delays, your company will be levied with the overdue interest costs.
- For any account queries please contact Ornella Bourgeois on 086 111 83882.
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